This privacy policy will explain how The Cambridge Consultancy Group uses the personal data we collect from you when you use our website.
GDPR compliance
The Cambridge Consultancy Group complies with the European Commission’s GDPR guidelines.
What data do we collect?
The Cambridge Consultancy Group may collect information that personally identifies you. This may include (but is not limited to):
- Your name, occupation & employment information, address, email addresses and/or other contact details.
- Details of your previous attendance at our webinars or training programmes.
- Purchases of services or products from The Cambridge Consultancy Group.
- These details may be collected when visiting our website, in person, or when you have contacted The Cambridge Consultancy Group with any enquiry.
We receive, collect and store any information you enter on our website or provide us in any other way, including the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect your data?
You directly provide The Cambridge Consultancy Group with most of the data we collect. We collect and process data when you register online or place an order for any of our products or services; voluntarily complete a customer survey or provide feedback on any of our message boards or via email; or use or view our website via your browser’s cookies.
How will we use your data?
The Cambridge Consultancy Group collects your data so that we can process your order, manage your account, and email you with special offers on other products and services we think you might like.
The Cambridge Consultancy Group will NOT sell your data.
How do we store your data?
Our website is hosted by Netlify. Enquiries and self-assessment responses you submit through forms on this website are received and stored by Netlify and forwarded to The Cambridge Consultancy Group by email. Safeguards have been put in place to protect the data provided to The Cambridge Consultancy Group. We endeavour to ensure that third-party organisations associated with us agree to protect personal information that they access in order to serve us and our customers. This may include storing information in lockable cabinets or rooms and electronic storage systems (which may include password protections, data encryption, firewalls and related protocols).
The Cambridge Consultancy Group uses Google’s secure and GDPR-compliant Google Workspace services for storing documents and emails. As a business, The Cambridge Consultancy Group is required to keep records of important communications, financial transactions and documents for auditing and compliance purposes. This data is retained for up to 10 years, after which it is permanently deleted. Any non-essential emails and documents no longer required are deleted from the Google Workspace account annually every January 9th; Google deletes the relevant data from all of its systems within a maximum of 180 days unless retention obligations apply.
Marketing
The Cambridge Consultancy Group would like to email you information about products and services of ours that we think you might like. If you have agreed to receive email marketing, you may opt out at any later date by clicking the unsubscribe link in any of our marketing emails, or by emailing admin@thecambridgeconsultancy.com.
Your data protection rights
Every user is entitled to the following: the right to access; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; and the right to data portability, each under certain conditions. If you make a request, we have one month to respond. To exercise any of these rights, contact admin@thecambridgeconsultancy.com.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This website does not set advertising or analytics cookies. If you take the Claude Practitioner Programme, your course progress is saved in your own browser’s local storage on your device only; it is never sent to The Cambridge Consultancy Group, and you can clear it at any time with the course’s “Reset my progress” link or through your browser settings. You can set your browser not to accept cookies (allaboutcookies.org explains how).
Privacy policies of other websites
The Cambridge Consultancy Group website may contain links to other websites. Our privacy policy applies only to our website; if you click a link to another website, you should read their privacy policy.
Changes to this policy
The Cambridge Consultancy Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 October 2026.
How to contact us
If you have any questions about this policy, the data we hold on you, or you would like to exercise one of your data protection rights, email us at admin@thecambridgeconsultancy.com.
How to contact the appropriate authority
Should you wish to report a complaint, please email us first at admin@thecambridgeconsultancy.com. If you feel that The Cambridge Consultancy Group has not addressed your concern satisfactorily, you may have the right to complain to the data protection authority in the country where you live or work.